Backorder Notification Form


The Backorder Notification Form is used by Sales Support to notify Operations that a style has become backordered or may soon become backordered based on a known sales opportunity. Upon receipt of this form, Operations will respond within 2 business days with a ship date or lead time according to MQP 005.1 3.2.3 and 3.2.4. If Operations needs more time to determine a ship date or lead time, they’ll respond within 2 business days to communicate this.

Backorder Notification Form

The Backorder Notification Form is used by Sales Support to notify Operations that a style has become backordered or may soon become backordered based on a known sales opportunity. Upon receipt of this form, Operations will respond within 2 business days with a ship date or lead time according to MQP 005.1 3.2.3 and 3.2.4. If Operations needs more time to determine a ship date or lead time, they’ll respond within 2 business days to communicate this.

MM slash DD slash YYYY
Sales Support Rep(Required)
Submissions are automatically emailed to backorders@massif.com and becky.hoefft@massif.com. If someone else at Massif needs vis on your submission, you can add their email address here – they’ll be Cc’d in the outgoing email.

Only (1) Quote #, RFQ #, or SO # per submission. Use Additional Details to elaborate on timing of RFQ/Quote purchase. If you have no reference #, okay to leave blank.
Root Part #
For example, MSRT00010B, MJKT000065O, and MPNT00069S. Add new line for each root part #.
Part # Details
Along with the other requested info, also enter the estimated ship date/lead time you gave to the customer in the corresponding columns below. Lead time will be in weeks – for example, you’d enter 16 weeks, 8 weeks, etc.
Quantity
Garment Name
Complete Part #
Est. Ship Date Given
Est. Lead Time Given
 
Share whatever else may be helpful for Operations to know. If applicable to backordered items, share if you’ve recommended a substitute style/colorway/size to the customer.
Feel free to upload supporting documentation like RFQ files, PDF emails, quotes, etc.
Max. file size: 300 MB.